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HomePrivacy Policy | Cutter's Yard
Privacy Policy | Cutter's Yard

Privacy Policy

Effective Date: April 2026

At Cutter's Yard (a trading name of CHESTERFIELD BARBERS LIMITED), we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website (chesterfieldbarberslimited.com), book an appointment, or visit our salons in London. We are fully committed to complying with the UK General Data Protection Regulation (UK GDPR).

1. Information We Collect

To provide you with our premium grooming services, we collect the following types of information:

  • Identity & Contact Data: Your full name, email address, and telephone number (collected when you book an appointment or create an account).
  • Transaction & Booking Data: Details of the services you have booked, appointment dates, times, and your service history with us.
  • Technical Data: Your IP address, browser type, and device information when you browse our website.

2. Secure Payment Processing (Important)

We do not collect or store your full credit or debit card details. When you secure a booking or pay for a service online, your payment is processed securely by our fully PCI-DSS compliant third-party payment gateway (Stripe). We only receive a secure encrypted token and the last four digits of your card to verify your booking and manage our cancellation policy.

3. How We Use Your Information

We use your personal data exclusively for essential business and service operations:

  • To Manage Bookings: To schedule your barbering services and send you crucial appointment confirmations or reminders via email or SMS.
  • To Process Payments: To securely process deposits, service fees, or applied no-show fees in accordance with our Cancellation Policy.
  • To Improve Our Services: To maintain your service history (e.g., your preferred haircut style or barber) to ensure a consistent, premium experience every time you visit.
  • For Marketing: Only if you have explicitly opted-in, we may send you occasional updates, promotions, or news about Cutter's Yard. You can unsubscribe at any time.

4. Data Sharing and Third Parties

We do not sell, rent, or trade your personal data. We only share necessary information with trusted service providers who help us operate our business, including:

  • Booking System Providers: Platforms we use to manage our salon diary and customer appointments.
  • Payment Processors: Such as Stripe, to handle secure transactions.
  • IT Support & Hosting: To ensure our website remains secure and functional.

5. Data Retention

We will only keep your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. If you cease to be a client, we will securely delete or anonymize your data after the legally required retention period.

6. Cookies

Our website uses standard cookies to ensure the booking system functions correctly and to improve your browsing experience. By using our website, you consent to our essential cookies. You can adjust your browser settings to decline non-essential cookies.

7. Your Legal Rights

Under the UK GDPR, you have several rights regarding your personal data, including the right to:

  • Request access to the personal data we hold about you.
  • Request the correction of any inaccurate or incomplete data.
  • Request the erasure of your personal data (the "right to be forgotten").
  • Withdraw your consent for marketing communications at any time.

8. Contact Us

If you have any questions regarding this Privacy Policy, or if you wish to exercise any of your data rights, please contact us at:

Brand Name: Cutter's Yard

Legal Entity: CHESTERFIELD BARBERS LIMITED (Company No: 10637803)

Registered Address: 133 Goswell Road, London, England, EC1V 7JY

Email: support@chesterfieldbarberslimited.com